T-Mobile at 8000 Mall Walk Suite 7060, Yonkers, New York.

Went in knowing exactly what I wanted and with the funds to pay for it. After 35 of waiting in a very disappointing line and seeing people leave left and right, I stuck through and waited. Young lady comes up and ask “what do you want to do today? “ I lmtwll her I wanted to get the s8 and the frontier watch. After going back and forth for 3 minutes to clarify what color and model I want lol she tells me she has to go see if they even have it in stock that once a rep calls me to go with them. New rep comes out and immediately calls me and asks me what he can help me with. I tell him I want to pick up the s8 and the frontier watch and that the girl went to get it. He then asks me if I already spoke to a representative I reply well she asked me what I wanted and she went to get it but you guys at the desks were the one that would be assisting me. He proceeds to tells me to step aside and wait for the young girl I’m surprised cause I’m assuming he was just going to bring my info up on the computer and start the process. He claims he has to move he line. Mind you the other three reps that were at a desk with customers are still with the same customers 45 min later. I push back a little because i don’t want to have to wait again, I’ve been waiting long enough already. Ultimately I step aside and give him the benefit of doubt cause once the girl brought the products up he said he would assist me right away. 10 mins into him answering the same question for this lady. I decide to walk out. Very poor service all around and rude. I’m never stopping into this store again. Only reason I’m sharing my experience is because I did not want believe what the previous reviews claimed. Beware they are all true!